The Troubleshooting Guide

This troubleshooting guide from provides a practical, step-by-step approach for farmers to diagnose why their monoblock, openwell, or borewell pumps aren't starting.

My Pump is Not Starting? A Simple Troubleshooting Guide for Farmers

Pump not starting

Few things are more frustrating than walking to your field, switching on the pump, and hearing nothing but silence—or a frustrating hum that doesn't deliver water. For Indian farmers, a non-starting pump can mean missed irrigation cycles and stressed crops. Before you call an electrician or a mechanic, here is a simple, step-by-step guide to diagnose why your monoblock, openwell, or borewell pump isn't starting.

Step 1: Check the Obvious (Power Supply)

Often, the simplest explanation is the correct one.

  • Main Power Connection: Check if there is power in your area. Look for tripped MCBs (Miniature Circuit Breakers) in your main household or farm panel. Reset them if necessary.
  • Check the Starter/Switch: Inspect the starter (like a DOL starter or star-delta starter). Look for burnt marks, loose wires, or a tripped overload relay. Press the reset button on the overload relay if it has popped out.
  • Single Phase or Three Phase? If you have a three-phase pump, check if all three phases are live. A missing phase (single phasing) is a common issue in rural areas and will prevent the motor from starting or cause it to run abnormally.

Step 2: Listen Carefully—Is It Humming or Silent?

The sound (or lack of it) gives you a major clue.

What You Hear Possible Cause Next Step
Complete Silence No power reaching the motor. Issue with supply, switch, or starter. Check MCBs, fuses, and starter contacts.
Loud Humming (Motor tries but doesn't turn) Electrical issue (failed capacitor) or mechanical issue (impeller stuck). Check capacitor (for single-phase motors) or check if pump is jammed.
Clicking Sound Starter contactor is trying to pull in but failing, or overload relay is tripping immediately. Check voltage and overload settings.

Step 3: Diagnose by Pump Type

Monoblock Pumps (Surface Mounted)

  • Capacitor Failure (Single-Phase): This is the most common issue. If you hear a humming sound, the starting capacitor may be dead. You can visually check the capacitor for bulging or leaking. A multimeter can confirm if it's faulty. Replacing a capacitor is a low-cost fix.
  • Mechanical Jam: Debris or rust can seize the impeller. Before calling for help: Turn off power, and try to manually rotate the cooling fan at the back of the motor using a screwdriver or rod. If it doesn't move freely, the pump is mechanically jammed and needs cleaning or repair.
  • Thermal Overload Trip: If the pump has run continuously for too long or there's a voltage issue, the internal thermal overload might have tripped. Let the pump cool down for 30-60 minutes and try again.
  • Winding Burnout: If the MCB trips instantly when you try to start the pump, or if you smell burning from the panel wiring, the motor windings may have burned. This requires pulling the pump out of the well for repair.

Openwell Pumps (Submersible)

  • All monoblock checks apply.
  • Low Voltage: If the voltage drops (common during peak hours or if wiring is too thin/long), the contactor in the starter may "chatter" (click rapidly) or fail to pull in, preventing the motor from starting.

Borewell / Submersible Pumps

  • Starter Issues: Submersible pumps are deep underwater and rely heavily on a proper starter panel. Check the control panel for a tripped overload relay or blown fuses.
  • Single Phasing (3-Phase): Very common for borewells. If one phase is lost, the pump will either not start or run very hot and trip quickly.
  • Capacitor (Single-Phase Submersibles): Some single-phase submersibles use a starting capacitor located in the control panel. Check this capacitor as you would for a monoblock.
  • Winding Burnout: If you smell a burning odor from the panel or if the MCB trips instantly every time you try to start, the motor windings may have burnt. This requires pulling the pump out and rewinding or replacing it.
  • Low Voltage: If the voltage drops below a certain level, the pump starter may not engage properly. This is common in areas with long power lines or during peak usage hours.

Quick Troubleshooting Checklist

  • Is there electricity at the main pole? (Check neighbor's supply)
  • Is the MCB or switch in the ON position?
  • Has the overload relay tripped? (Press reset)
  • Are all fuses intact and connections tight?
  • (For single-phase) Is the capacitor bulging or leaking?
  • Can you rotate the motor shaft/back fan manually? (For surface pumps)

Brand-Specific Observations

Brand Common Starting Issues Quick Tip
Lubi Pumps Known for energy efficiency, but capacitors can fail in extreme heat. Keep a spare capacitor; Lubi’s service network is responsive—note the nearest dealer.
Crompton Pumps Widely used; starter contacts may wear out over time. Regularly clean the starter panel; Crompton has extensive service centers.
Sharp TEG Pumps Robust construction, but single-phasing protection may need calibration. Check the control panel’s phase failure relay; ensure proper earthing.

When to Call the Professional

  • Burning Smell: Indicates winding damage. Do not keep trying to start the pump.
  • Repeated MCB Tripping: Suggests a short circuit or earth fault in the motor or cable.
  • Deep Borewell Issues: If you suspect the motor is seized underground or the cable is damaged, a professional with a pulling machine is required.
  • Panel Repairs: If you've checked all the simple things and the starter still isn't working, the contactor or internal wiring may need expert attention.

Prevention Tips for Next Time

  • Install a Voltage Stabilizer/Protector: Especially in areas with fluctuating power supply. This can save your motor from low-voltage starting damage.
  • Regular Maintenance: Clean the starter panel of dust and ensure all connections are tight before the peak irrigation season.
  • Capacitor Check: For single-phase pumps, have a mechanic check the capacitor's health annually.
  • Keep it Dry: Protect the motor and starter from rain and direct sunlight to prevent insulation damage.

Conclusion

A pump that refuses to start can bring farm work to a halt, but many common causes—like a tripped overload, a blown capacitor, or a simple power cut—can be identified and sometimes even fixed by the farmer. By following this systematic guide, you can quickly diagnose whether it's a minor hiccup or a sign that a professional is needed. Understanding your pump, whether it's an EPC Mahindra, Krishi, or Jalpari, empowers you to minimize downtime and keep your crops watered.